Welcome to Bamboo Support

Enhance your SharePoint Experience with Robust, Extensive Support

Bamboo Support covers a wide range of potential needs, ensuring you know everything you need to know about your investment. From licensing, product documentation, support plan, technical articles and how-to videos, we provide easy-to-find answers in a variety of formats.

What Are You Looking For?

My Bamboo

Login to your MyBamboo account to enter and manage all of your support requests, view your product licenses and subscriptions, and manage purchase and account information.

Knowledge Base

Enter our comprehensive knowledge base and quickly find the information you need. Just choose a category from the dropdown menu to open issue-specific articles.

Video Library

Our ever-expanding Support Video Library is easy to access, simple to search, and provides step-by-step professional guidance across a wide range of solutions.

Open a Ticket with Bamboo Support

Support Plan

The Bamboo support plan offers general support on issues related to Bamboo products. If you need assistance with problem identification, error message resolution and bug reporting, or any general information on our products, we’re here to help.
Bamboo Support Plan
Severity 1 & 2* initial response goals: 4 business hours
Contact via MyBamboo Support Portal, Phone Callback and Web Meeting**
Support Hours: 8am-6pm EST/EDT***
4 designated support contacts
Access to hot fixes and bug fixes
No cost product upgrades
*/**/*** – see Support Plan PDF

On Demand Library

Visit our quickly expanding video library to find step-by-step professional guidance across a broad range of Bamboo products.

SharePoint Online

The cloud parts are functional components that extend your SharePoint Online environment in Microsoft 365.

Supports Classic and Modern sites for SharePoint Online/Microsoft 365

SharePoint

Top SharePoint Online Products

Experience greater power and savings by bundling our SharePoint apps and cloud parts.


Calendar Plus


Chart Plus


Knowledge Base


Project Management Central


Simple List Search

 

On-Premises Only

These web parts extend SharePoint beyond its out-of-the-box capabilities by tailoring it to your requirements with Bamboo Solution’s growing portfolio of SharePoint Web Parts.

SharePoint 2013, 2016, 2019 – Classic Pages Only

SharePoint

Top On-Premises Only Products

Experience greater power and savings by bundling our SharePoint apps and web parts.


Calendar Plus


Data Viewer


Password Change


Password Expiration


Password Reset

 

Our team of Microsoft 365 experts help you get the most out of your Microsoft technology, we have the best Microsoft 365 talent to streamline your organization.

Streamline Your Department

We Have What You Need

Bamboo Solutions

About


Blogs


Webinar & Events


Twitch


Culture & Diversity

 

 

Bamboo Solutions

Tools


Resources


Bamboo Installer

 

Featured Services

SharePoint Health Check

A SharePoint Health Check will identify the causes of issues and risks associated with your specific environment, and is custom tailored to provide you with the best recommendations to optimize your SharePoint environment.

SQL Health Check

Document recommendations relating to performance, stability, availability, or a specific focus you request of your SQL Server database instances.

My SharePointXperts

The truth is that each SharePoint skill may not be a full time job for many organizations, and it is nearly impossible for one person to do everything you need – so augment your team with SharePointXperts; providing the skill sets you need when you need them!