Welcome to Bamboo Support

Enhance your SharePoint Experience with Robust, Extensive Support

Bamboo Support covers a wide range of potential needs, ensuring you know everything you need to know about your investment. From licensing, product documentation, support plan, technical articles and how-to videos, we provide easy-to-find answers in a variety of formats.

What Are You Looking For?

My Bamboo

Login to your MyBamboo account to enter and manage all of your support requests, view your product licenses and subscriptions, and manage purchase and account information.

Knowledge Base

Enter our comprehensive knowledge base and quickly find the information you need. Just choose a category from the dropdown menu to open issue-specific articles.

Video Library

Our ever-expanding Support Video Library is easy to access, simple to search, and provides step-by-step professional guidance across a wide range of solutions.

Open a Ticket with Bamboo Support

Support Plan

The Bamboo support plan offers general support on issues related to Bamboo products. If you need assistance with problem identification, error message resolution and bug reporting, or any general information on our products, we’re here to help.

Bamboo Support Plan

Severity 1 & 2* initial response goals: 4 business hours
Contact via MyBamboo Support Portal, Phone Callback and Web Meeting**
Support Hours: 8am-6pm EST/EDT***
4 designated support contacts
Access to hot fixes and bug fixes

No cost on prem product upgrades

*/**/*** – see Support Plan PDF

On Demand Library

Visit our quickly expanding video library to find step-by-step professional guidance across a broad range of Bamboo products.

SharePoint Online

The cloud parts are functional components that extend your SharePoint Online environment in Microsoft 365.

Supports Classic and Modern sites for SharePoint Online/Microsoft 365


Top SharePoint Online Products

Experience greater power and savings by bundling our SharePoint apps and cloud parts.

Calendar Plus

Chart Plus

Knowledge Base

Project Management Central

Simple List Search


On-Premises Only

These web parts extend SharePoint beyond its out-of-the-box capabilities by tailoring it to your requirements with Bamboo Solution’s growing portfolio of SharePoint Web Parts.

SharePoint 2016, 2019, 2022 - Classic Pages Only


Top On-Premises Only Products

Experience greater power and savings by bundling our SharePoint apps and web parts.

Calendar Plus

Data Viewer

Password Change

Password Expiration

Password Reset


Our team of Microsoft 365 experts help you get the most out of your Microsoft technology, we have the best Microsoft 365 talent to streamline your organization.

Streamline Your Department

We Have What You Need

Federal Contractors