Bamboo Support covers a wide range of potential needs, ensuring you know everything you need to know about your investment. From licensing, product documentation, support plan, technical articles and how-to videos, we provide easy-to-find answers in a variety of formats.
What Are You Looking For?
Login to your MyBamboo account to enter and manage all of your support requests, view your product licenses and subscriptions, and manage purchase and account information.
The Bamboo support plan offers general support on issues related to Bamboo products. If you need assistance with problem identification, error message resolution and bug reporting, or any general information on our products, we’re here to help.
Bamboo Support Plan
Severity 1 & 2* initial response goals: 4 business hours
Contact via MyBamboo Support Portal, Phone Callback and Web Meeting**