Bamboo Knowledge Base

SharePoint Knowledge Base provides a centralized, searchable, and secure SharePoint knowledge management system that can be set up in minutes.

Supports Classic and Modern sites for SharePoint Online/Microsoft 365

Looking for the On-Premises SharePoint 2013/2016/2019 version of these products? Click Here.

Centralized

Microsoft SharePoint knowledge management allows you to create, manage, track all articles from one location

Easy to Use

SharePoint content management systems can be quickly set up and ready to use to create a company’s internal wiki site

Interactive

The SharePoint knowledge management solution allows users to submit questions that can be answered directly or become article topics

Secure & Reliable

Secure content behind SharePoint out-of-the-box security groups. A new layer of access restriction, defined by category, is available to further target and restrict your SharePoint knowledge base!

Faster than ever

Our new SharePoint Knowledge Base Web Part software is faster and more responsive than it has ever been, with stress test performance for over 10,000 articles!

Key Features

End-User Friendly

Enable your teams to become more self-sufficient, increasing efficiency and saving time with the SharePoint knowledge management tool.

  • Open article(s) in new windows or tabs
  • Work with easy-to-use interfaces, including sortable tables, search filters, “favorite” and “sticky” articles
  • Users have a personal “favorite” articles section for documents they need to access frequently
  • Enable your teams to find what they need faster and cut back on admin requests and training
Knowledge Base Web Part

Great for Content Managers & Creators

Knowledge Managers can easily learn how to build a knowledge base and speed up information processing.

  • Quickly manage content through easy-to-find articles views
  • Organize knowledge articles using custom categories and tags that become instantly searchable
  • Update and edit content with easy-to-use editors that you can seamlessly share with Microsoft Word or the web
  • Export data to excel using “export to excel” button in the admin manage sections

Enhanced Search Reporting

Learn how to build a knowledge base in SharePoint and monitor its activity through an easy-to-use reporting system!

  • View what information/articles your members are searching for
  • On every search made by a user, you can see the results they received from their search
  • Click-through rate on what is chosen as a result of the search is also available, to help content managers optimize their content based on user base need trends
Knowledge Base Web Part

Capture Topics Directly From End-Users

Building a knowledge base in SharePoint allows you to directly gain insight into the content needed by your users.

  • Allow end-users to ask questions directly
  • Answer user questions directly, sending automatic notifications
  • Mark questions as “Needs Article”, dropping them into an action bucket for your knowledge content creators
  • Allow users to browse and search through questions in the same way as knowledge base articles

Manage Users Easily & Secure Content

Knowledge management and SharePoint have made it simple to create a two-group security model, which makes granting access a snap!

  • Use SharePoint out-of-the-box user groups to designate users as “Knowledgebase Content Admins” or “Knowledgebase Viewers”
  • Only users in these groups have access to your content

Integration with List Bulk Import

Our Knowledge Base integrates directly with another Bamboo Services Product, List Bulk Import

  • List Bulk Import quickly imports list information from one location to another with ease
  • Integrated with Knowledge Base, List Bulk Import transfers PDF documents and uploads them in the Knowledge Base as HTML articles
  • These two products in tandem provide a seamless environment for information storing and sharing

Features

 

Feature Web Part
Find critical information easily and improve your knowledge of sharepoint with a streamlined Q&A interface R
Speed up searches and save time with a quick-to-access archive of articles R
Choose between a quick view of an article in a pop-up window or simply click for a full-screen view R
Print and PDF exports include all article content, including related articles, links, and tabs R
Save and load article text templates when creating new articles R
Make the most commonly asked question and answers easy to find by using the “Sticky” feature to hold them in the favored list position R
Users can save articles as personal favorites R
Create and manage Knowledge Base articles from one location R
Conduct quick searches across Article title and Article Text using search R
Show the parent categories of any category you are in and click straight through using the “Breadcrumb” feature R
Use expanded search criteria to quickly target specific information R
Organize knowledge articles using custom categories and tags that become instantly searchable R
Update and edit content with easy-to-use editors that copy & paste seamlessly with Microsoft Word or the web R
Allow end-users to ask questions directly for efficient collaboration R
Answer user questions directly, sending automatic notifications R
Export data using excel R
Category level permissions R

See Knowledge Base in Action

Watch our latest Knowledge Base video and see for yourself how easily you can build, manage, and deliver an intuitive knowledge base solution for your organization or enterprise.

Knowledge Base Web Part

Pricing

This product is available and fully supported as a perpetual license as an individual purchase. Non-Production environments are ½ price. Education and Non-Profit pricing are available, please contact sales.

SharePoint Online (365) Classic and Modern Experience, 2019 On-Premises Modern is available on request.

Microsoft App Store Badge
Looking for the On-Premises SharePoint 2013/2016/2019 version of these products? Click Here.

Office 365

$9,338.10

Price in USD per SharePoint Web Application

Includes Year 1 Product Upgrades and Support*

* Year 2 Maintenance is calculated as 22% of total purchase price across all environments.

All SharePoint Versions

The web parts are functional components that extend your SharePoint environment whether it’s hosted, on-premises, or part of Microsoft® Office 365.

SharePoint 2013, 2016, 2019, Online (Office 365)

On-Premises Only

These web parts extend SharePoint beyond its out-of-the-box capabilities by tailoring it to your requirements with Bamboo Solution’s growing portfolio of SharePoint Web Parts.

SharePoint 2013, 2016, 2019

SharePoint

Product Suites

Experience greater power and savings by bundling our SharePoint apps and web parts.


Essentials Suite


Essentials Plus Suite


Bamboo Premier Suite


Project Management Suite


Knowledge Management Suite


External User Manager


 

For more information on our product suites, contact us.

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