BAMBOO SOLUTIONS FOR SHAREPOINT ONLINE
KB Cloud
A modern AI-assisted knowledge base built for SharePoint Online
Give employees a faster path to trusted answers. KB Cloud brings structured knowledge management, natural language search, AI-generated summaries, and content-grounded answers into the Microsoft 365 environment your organization already uses.
Supports Modern sites for SharePoint Online/Microsoft 365
Looking for the On-Premises SharePoint 2016/2019/SPSE version of these products? Click Here.
Find Answers Without Hunting Through Content
Users can search in everyday language or ask a question directly from an article. KB Cloud generates a concise response from approved knowledge articles and shows the supporting sources so readers can confirm the guidance before acting.
Core User Features
● Grounded AI answers Answers are based on the approved content in your knowledge base, with references to the source material.
● Natural language search Employees can ask real questions without knowing an exact article title, category, or keyword.
● AI generated summaries Readers can understand the essential guidance before reviewing the full article.
● Transparent results Traditional search matches remain available alongside generated answers for verification and deeper review.
Ask about an article and receive a grounded answer with source references.
Search naturally across multiple articles and review the cited results.
Keep Knowledge Current and Easier to Manage
Knowledge changes constantly. KB Cloud helps readers recognize what has changed while giving content managers practical tools for converting existing information into structured, searchable articles.
Designed for Readers Authors and Knowledge Managers
● Change awareness Highlight important updates since a user last visited so employees are less likely to rely on outdated instructions.
● AI assisted PDF import Turn existing policies, manuals, and process documents into proposed articles with titles, summaries, sections, categories, tags, and page references.
● Human review and control Authors review and edit generated content before it becomes a draft or is published.
● Article lifecycle management Organize content with categories and templates, manage publishing and review activity, and identify articles that need attention.
● Knowledge insights Use questions and search analytics to understand what employees need and where documentation gaps remain.
Show readers meaningful updates and article summaries since their last visit.
Import a PDF and review a proposed article before saving it as a draft.
Purpose Built for SharePoint Online
SharePoint provides strong content and collaboration building blocks, but creating a complete knowledge base can require extensive configuration and custom development. KB Cloud adds the purpose built experience organizations need while preserving their investment in SharePoint Online and Microsoft 365.
High value without the enterprise price tag. Bamboo Solutions delivers practical SharePoint products through an affordable subscription program, backed by a team that has supported SharePoint customers for more than two decades.
Ready to see KB Cloud in your own SharePoint Online environment?
Download a trial starting October 12th using the orange Try / Buy button below.