SharePoint Knowledge Base

SharePoint Knowledge Base provides a centralized, searchable, and secure SharePoint knowledge management system that can be set up in minutes.

Supports Classic and Modern sites for SharePoint 2013, 16, 19 and Office365/Online

Centralized

Create, manage, track all articles from one location

Easy to Use

Set up quickly and use easily

Interactive

Allow users to submit questions that can be answered directly or become article topics

Secure & Reliable

Secure content behind SharePoint out-of-the-box security groups. A new layer of access restriction, defined by category, is available to further target and restrict your SharePoint knowledge base!

Faster than ever

Our new SharePoint Knowledge Base Web Part is faster and more responsive than it has ever been, with stress test performance for over 10,000 articles!

Key Features

End-User Friendly

Enable your teams to become more self-sufficient, increasing efficiency and saving time with the SharePoint knowledge management tool.

  • Open article(s) in new windows or tabs
  • Work with easy-to-use interfaces, including sortable tables, search filters, “favorite” and “sticky” articles
  • Users have a personal “favorite” articles section for articles they need to access frequently
  • Enable your teams to find what they need faster and cut back on admin requests
SharePoint Powered Tree View Cloud Part

Great for Content Managers & Creators

Help Knowledge Managers speed up information processing.

  • Quickly manage content through easy-to-find articles views
  • Organize knowledge articles using custom categories and tags that become instantly searchable
  • Update and edit content with easy-to-use editors that copy & paste seamlessly with Microsoft Word or the web
  • Export data to excel using “export to excel” button in the admin manage sections

Enhanced Search Reporting

Reporting on your Knowledge Base’s utilization is now quick an easy!

  • View what information/articles your users are searching for
  • On every search made by a user you can see the results they received from their search
  • Click through rate on what is chosen as a result of the search is also available, to help content managers optimize their content based on user base need trends
SharePoint Powered Tree View Cloud Part

Capture Topics Directly From End-Users

Gain insight on needed content from your users.

  • Allow end users to ask questions directly
  • Answer user questions directly, sending automatic notifications
  • Mark questions as “Needs Article”, dropping them into an action bucket for your knowledge content creators
  • Allow users to browse and search through questions in the same way as knowledge base articles

Manage Users Easily & Secure Content

The simple, two-group security model makes granting access a snap!

  • Use SharePoint out-of-the-box user groups to designate users as “Knowledgebase Content Admins” or “Knowledgebase Viewers”
  • Only users in these groups have access to your content

Features

 

Feature Web Part
Find critical information easily with a streamlined Q&A interface R
Speed up searches and save time with a quick-to-access archive of articles R
Choose between a quick view of an article in a pop-up window or simply click for full screen view R
Print and PDF exports include all article content, including related articles, links and tabs R
Save and load article text templates when creating new articles R
Make the most commonly asked question and answers easy to find by using the “Sticky” feature to hold them in the favored list position R
Users can save articles as personal favorites R
Create and manage Knowledge Base articles from one location R
Conduct quick searches across Article title and Article Text using search R
Show the parent categories of any category you are in and click straight through using the “Breadcrumb” feature R
Use expanded search criteria to quickly target specific information R
Organize knowledge articles using custom categories and tags that become instantly searchable R
Update and edit content with easy-to-use editors that copy & paste seamlessly with Microsoft Word or the web R
Allow end users to ask questions directly R
Answer user questions directly, sending automatic notifications R
Export data using excel R
Category level permissions R

See Knowledge Base in Action

Watch our latest Knowledge Base video and see for yourself how easily you can build, manage, and deliver an intuitive knowledge base solution for your organization.

Bamboo Solutions has recently updated and simplified the process to download and install our products. Below you can see resources materials and descriptions for our Bamboo Installer processes for Classic environments and Modern environments, respectively.

Knowledge Base Web Part

Pricing

This product is available and fully supported as a perpetual license as an individual purchase. Non-Production environments are ½ price. Education and Non-Profit pricing is available, please contact sales.

Office 365

$9,338.10

Price in USD per SharePoint Online Domain

Includes Year 1 Product Upgrades and Support*

SharePoint 2019

$9,338.10

Price in USD per SharePoint Web Application

Includes Year 1 Product Upgrades and Support*

SharePoint 2016

$9,338.10

Price in USD per SharePoint Web Application

Includes Year 1 Product Upgrades and Support*

SharePoint 2013

$9,338.10

Price in USD per SharePoint Web Application

Includes Year 1 Product Upgrades and Support*

* Year 2 Maintenance is calculated as 22% of total purchase price across all environments.

All SharePoint Versions

The web parts are functional components that extend your SharePoint environment whether it’s hosted, on-premises, or part of Microsoft® Office 365.

SharePoint 2013, 2016, 2019, Online (Office 365)

On-Premises Only

These web parts extend SharePoint beyond its out-of-the-box capabilities by tailoring it to your requirements with Bamboo Solution’s growing portfolio of SharePoint Web Parts.

SharePoint 2013, 2016, 2019

SharePoint

Product Suites

Experience greater power and savings by bundling our SharePoint apps and web parts.


Essentials Suite


Essentials Plus Suite


Bamboo Premier Suite


Project Management Suite


Knowledge Management Suite


External User Manager


 

For more information on our product suites, contact us.

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