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Welcome to Bamboo Support

Enhance your SharePoint Experience with Robust, Extensive Support

Bamboo Support covers a wide range of potential needs, ensuring you know everything you need to know about your investment. From licensing, product documentation, support plan, technical articles and how-to videos, we provide easy-to-find answers in a variety of formats.

What Are You Looking For?

My Bamboo

Login to your MyBamboo account to enter and manage all of your support requests, view your product licenses and subscriptions, and manage purchase and account information.

Video Library

Our ever-expanding Support Video Library is easy to access, simple to search, and provides step-by-step professional guidance across a wide range of solutions.

On Premises Product Documentation

Enter our comprehensive knowledge base and quickly find the information you need for our On Premises SharePoint Products.

SharePoint Online Product Documentation

Enter our comprehensive knowledge base and quickly find the information you need for our SharePoint Online Products.

Open a Ticket with Bamboo Support

Support Plan

The Bamboo support plan offers general support on issues related to Bamboo products. If you need assistance with problem identification, error message resolution and bug reporting, or any general information on our products, we’re here to help.

Bamboo Support Plan

Severity 1 & 2* initial response goals: 4 business hours
Contact via MyBamboo Support Portal, Phone Callback and Web Meeting**
Support Hours: 8am-6pm EST/EDT***
4 designated support contacts
Access to hot fixes and bug fixes

No cost on prem product upgrades

*/**/*** – see Support Plan PDF

On Demand Library

Visit our quickly expanding video library to find step-by-step professional guidance across a broad range of Bamboo products.

SharePoint Online

The cloud parts are functional components that extend your SharePoint Online environment in Microsoft 365.

Supports Classic and Modern sites for SharePoint Online/Microsoft 365

Small Business Pricing and Discounts

SharePoint

Top SharePoint Online Products

Experience greater power and savings by bundling our SharePoint apps and cloud parts.


Calendar Plus


Carousel


Employee Directory Plus


Org Chart Plus


Simple Search


Tabify


Tree View

 

On-Premises Only

These web parts extend SharePoint beyond its out-of-the-box capabilities by tailoring it to your requirements with Bamboo Solution’s growing portfolio of SharePoint Web Parts.

SharePoint 2016, 2019, 2022 – Classic Pages Only

SharePoint

Top On-Premises Only Products

Experience greater power and savings by bundling our SharePoint apps and web parts.


Calendar Plus


Data Viewer


Password Change


Password Expiration


Password Reset

 

Our team of Microsoft 365 Technology Consultants helps you get the most out of your Microsoft technology, we have the best Microsoft 365 talent to streamline your organization.

Consulting to Streamline Your Department

M365 Plus

Managed Services

Microsoft 365

Consulting to Streamline Your Department


Human Resources


Information Technology


Marketing Campaigns


Healthcare


Sales

 

Our Consultants Have What You Need

Federal Contractors