User’s Guide to Password Reset Web Part for SharePoint 2013, Part 1: Setup for AD Users in Windows Authentication Using Security Questions

Part 1: How to setup Password Reset for Active Directory users in Windows authentication by using security questions.

Are you looking for a simple and easy way to provide users with a self-service password reset capability through email or a security question-based challenge/response mechanism on SharePoint 2013?  Look no further, for Bamboo Password Reset Web Part is available NOW for SharePoint 2013!  To celebrate the launch of Password Reset Web Part, we're introducing a new four-part blog series that will walk you through the the Web Part and all of its functionalities.

As part one of four, this article will show you how to configure the Password Reset Web Part so that passwords can be reset by Active Directory users with Windows authentication by using security questions.

To begin, navigate to the Edit Page menu and click on the Insert tab. Choose Bamboo Solutions from Categories and Password Reset Web Part from Parts:

To begin configuring the Web Part, go to Modify in the tool pane.

In Select a Zone, choose Default.

Please note for the Just show confirmation message checkbox on the Zone Configuration screen:

  • If you check this box, the Web Part will only display a confirmation message after your password has been reset successfully. An additional textbox will NOT be displayed.
  • If you do not check this box, the Web Part will display both a confirmation message as well as textboxes after your password has been reset successfully.

Under Choose to use e-mail address or use security questions to reset password, there are two options available from which to select:

  • Use security questions
  • Use e-mail address

Reset password using security questions:

Follow these steps to allow users to reset their password using security questions:

1. Select the Use security questions radio button:

2. In the Enter Administrative Account that has rights to reset user password section, input the Domain Name, Account Name, Password, and Fully Qualified Domain Name for the user who has rights to reset a user's password in Active Directory:

3. In Default Logon Domain Name:

  • If you input the Domain Name into the textbox, you do not need to input the domain name before the user name in the Web Part (In this example, we're using the username: user1)
  • If you do not input the Domain Name into the textbox, you will need to input the domain name before the user name in the Web Part (In this example: bamboovnuser1)

4. If needed, select the password policy for the account:

5. In User Helper Text, input the text that you would like to display under the User Name textbox in the Web Part:

6. There will be two radio buttons from which to choose:

  • Exclude Users: In this option, you will need to input the users whom you wish to exclude from resetting passwords.
  • Exclude AD Groups: In this option, you will need to input the AD groups you wish to exclude from resetting passwords.

7. In Security Questions, input three security questions and three AD Custom field names for their answers:

8. Check Apply and OK in the tool pane. The Password Reset Web Part will look as pictured below:

9. Next, input user information into all applicable textboxes and click Submit.

Please note that the three answers must be inputted EXACTLY as they were inputted into the AD custom field.

The new password will be shown on the Bamboo Password Reset Web Part.

Ready to give Password Reset Web Part a try? Jump over to the Password Reset Web Part product page and select Add Trial to Cart to download a fully-functional 30-day trial.

Check out the rest of the series here:


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