Bamboo Push Email Service: Create a reply to an alert via email
First, let’s take a look at creating an alert in Exchange.
Go to Central Administrator → System Settings → Click on Configure outgoing e-mail settings.
Fill in the information for:
Outbound SMTP server: For example: 220.127.116.11
Form address: For example: firstname.lastname@example.org
Go to Discussion Board Plus → Forum Settings in the Ribbon → Select Automatically alert authors checkbox
Log in to your site with a user who already has an email address, then create a topic in the DB+ list.
Go to the Mailbox of the user who has just created a topic in DB+ list, and make sure you see an alert sent from the DB+ list.
Click on the Reply button and type in the body of your email, keeping the content of topic as pictured below. Now click Send.
After the Timer Job runs, you will see the following reply: