Editor’s note: Longtime readers may recall our “New Faces” series, in which we would introduce our new hires to Bamboo Nation. Shamefully, my count, there are nearly 20 “new” faces at Bamboo since the series last appeared (in the spring of 2011!). In other words, we’re long overdue to make some introductions, so let’s not delay any longer, and continue making up for lost time…
When did you join the Bamboo Solutions team, and what is your role?
I joined the Bamboo team on January 16, 2012, and my role is Customer Support & Renewals.
What are your personal goals regarding your position for the remainder of 2013?
Making sure the My Bamboo accounts are cleaned up and easily navigable the customer in order to increase renewals and, in turn, bring profit and growth to the company as a whole.
What’s your professional background?
Prior to working in Customer Support & Renewals at Bamboo, I previously worked as an Office Manager, as well as a Marketing Manager.
What prompted you to join the Bamboo team?
Looking for a new opportunity that allowed for growth and experience in SharePoint.
What were some of your first impressions of working at Bamboo?
Everyone here is very welcoming and willing to help when you come to a roadblock. I really enjoy the people and workplace environment. Also, lots of yummy food and fun company gatherings!
With over 70 products to learn, did/do you feel overwhelmed? What’s your strategy been for getting up to speed?
Getting acquainted with all of the specific details about the products Bamboo has to offer does not greatly apply to my position in Customer Support & Renewals, as I am able to refer a customer to a knowledgeable salesperson if there is an inquiry about Bamboo’s products.
Other than your deep and abiding love of extending SharePoint, what interests or hobbies do you enjoy outside of work?
Beaching, hiking, boating, concerts, and animals!