How to Use the Custom Site Collection Help Feature in SharePoint 2013, Part 1 of 3: Creating the Feature

Did you know that not only can you customize your SharePoint 2013 site theme, but that you can also customize your site collection’s help content? With the custom Site Collection Help Feature, you can create a new system Help Library that can be used to store custom help for a particular site collection. The Site Collection Help Library can quickly and easily be created the Site collection administrator, who likewise has control over the content that is added and displayed in the help section. In this three-part blog series, we’ll introduce you to the custom Site Collection Help Feature and show you how to create, deploy, and utilize the feature.

Verify that a user has site collection administrator permissions:

In order to create and manage a Site Collection Help Library, you will need to first verify that the user in question has the correct permissions as a site collection administrator. To verify this, click to Site Collection Administrator in Site Settings to check a user’s permissions:

Activate Site Collection Help feature in Site Settings:

1. In Site Settings, click to Site Collection Features:

2. Select the Custom Site Collection Help feature to activate it:.

3. A system library with the name Site Collection Help will be created in your Site Contents:

Site Collection Help Library structure overview:

The Site Collection Help Library is a new special library, and resembles a document library that has been merged with an asset library in that you can upload files (like a document library) as well as media files (like an asset library). Both types of files can be utilized as resources in the help collection. 

You help library is comprised of four different content types:

  • Help Topic
  • Help Media File
  • Help Category
  • Help Collection

The four different content types are further divided into different columns:

Check out the rest of the series:


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