How to Create A Topic through Email for Discussion Board Plus

Email-To-List is a useful function in SharePoint because it enables users to create data sending an email to an available nominated email account. Basic requirements to use this function in SharePoint OOTB include:

  • Incoming Email Configure in Central Administration
  • Each email uses just one specific account. (This is an inconvenience if there are a large number of lists, because we need to have a commensurate number of email accounts, which can create problems trying to remember which list an email account belongs with!)

Here we’d like to introduce a new function for Discussion Board Plus, expanded from the function for Email-To-List in SharePoint OOTB). Features include:

  • No need configure Incoming Email Configure in Central Administrator
  • Many Lists can use only one email
  • Users do not have to worry about which list is associated with which email in order to create a topic or reply


Before using the email-to-list function of DBP, we must configure the settings in Central Administration:

  • Go to Central Administration
  • Click on Bamboo Discussion Board Plus E-mail settings link
  • Enter the information in the form
    • Exchange Service URL: Enter the URL for server mail, such as: or IP address
    • Email Address: enter the email to host the messages
    • User Name: We need to enter the full domain and account for NT account, or email account if using Office365
    • Password: the password will be encrypt and stored in the property bag of Central Administration site


  • Log in to your  mailbox
  • Create a new email
  • Email subject is to be a topic title
  • Body: In this part, to create the topic in the correct Discussion Board Plus area, we need to enter the following format:

    List: {Full URL of Discussion Board Plus}

    Content of topic 


List :{Name List Discussion Board Plus}

Content of Topic

Note: Having many discussion board plus lists in the web application with the same title means the email will be passed. All discussion board plus lists must have unique titles.



In this release, we support three methods to create a reply:

Method 1: If we receive an alert email from the system and want to write a reply:

  • Log in to your mailbox
  • Open an alert email
  • Click Reply
  • Keep all information in the form as is and just type the content of reply into body of email.

Method 2: Create a reply for specific topics through topic title:

  • Log in to your mailbox
  • Compose a new email
  • Keep the subject of email in the form as is. DO NOT change anything in the subject field. The system will use this field to indicate the topic and add a reply. When not matching any topic titles, the message will be passed.
  • Content 

Method 3: Create a new reply without using a title:

  • Log in to your mailbox
  • Compose a new email
  • Subject of email will not be used in this case, thus this field can be any string
  • Content: Apply the content in the following format:

    List: {Full URL of discussion board plus list}

    Topic: {Full URL of topic}

    Reply Content 

And that’s it! We hope this simple guide provides you with a clearer understanding of using email in DBP.


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