How to Create a New Bamboo Knowledge Base Solution Accelerator Site in Its own Site Collection

With the exciting launch of Knowledge Base Solution Accelerator R2.0 earlier this year, interest from the SharePoint Community has been phenomenal! This post will be part of what I hope will become a series of posts containing tips to make the most of your trial or purchase of Bamboo Knowledge Base Solution Accelerator (KB Accelerator). To make the series a success though, we will need YOUR help Big Smile Hit up the comments and post any and all your questions about KB Accelerator – no question is too easy or too complex (though for overly complex questions, please be patient Stick out tongue).

So let’s begin:

Tip Topic:

How to Create a New KB Accelerator Site for a Dedicated Site Collection?


In SharePoint Central Administration, when I create a new Site Collection and it lists available Site Templates, the templates Bamboo KB Admin.R2 and Bamboo KB Client.R2 as described in the Online Documentation, are not listed, so now what do I do?


The site templates Bamboo KB Admin.R2 and Bamboo KB Client.R2 are displayed based on a SharePoint mechanism called Site Collection Features. There is a separate Site Collection Feature for each site template, as shown below:

These features must be activated for the templates to appear. By default, when a new Site Collection is created, these features are not activated, thus the site templates are not listed.


  1. When creating a new Site Collection, select < Select template later… > within the Custom tab and complete the rest of the Create Site Collection form:
  2. After the Site Collection has been successfully created, open the link of the newly created Site Collection as a Site Collection Administrator.
  3. In the top left-hand corner, select Site Settings from the Site Actions menu:
  4. Locate the link Site collection features within the Site Collection Administration section:
  5. Finally, locate the two site collection features, Bamboo KB Admin Site Template R2 and Bamboo KB Client Site Template R2, and click Activate for both features:

    **Side Note: While you are in the Site Collection Feature page, go ahead and activate the following Site Collection Features:
    1. Bamboo Data-Viewer Web Part
    2. Bamboo Group Redirect
    3. Bamboo KB Accelerator Reporting Web Part
    4. Bamboo Knowledge Base Accelerator
    5. Bamboo Navigator Web Parts
    6. Bamboo SharePoint Secure Trim Web Part
  6. Next, simply open the new site collection URL again (or navigate up) and you will see the two site templates now listed in the Custom tab:

    It is recommended that you first create the Bamboo KB Client.R2 template at the top-level site of the site collection, thus providing a shorter URL to customers, and then create a sub-site that uses the Bamboo KB Admin.R2 site template.

At this point, continue following the instructions found in the Online Documentation to complete the configuration of KB Accelerator. You have now successfully created KB Accelerator sites within a dedicated Site Collection.

All SharePoint Versions

The web parts are functional components that extend your SharePoint environment whether it’s hosted, on-premises, or part of Microsoft® Office 365.

SharePoint 2013, 2016, 2019, Online (Office 365)

On-Premises Only

These web parts extend SharePoint beyond its out-of-the-box capabilities by tailoring it to your requirements with Bamboo Solution’s growing portfolio of SharePoint Web Parts.

SharePoint 2013, 2016, 2019


Product Suites

Experience greater power and savings by bundling our SharePoint apps and web parts.

Essentials Suite

Essentials Plus Suite

Bamboo Premier Suite

Project Management Suite

Knowledge Management Suite

External User Manager


For more information on our product suites, contact us.

Featured Services

SharePoint Health Check

A SharePoint Health Check will identify the causes of issues and risks associated with your specific environment, and is custom tailored to provide you with the best recommendations to optimize your SharePoint environment.

SQL Health Check

Document recommendations relating to performance, stability, availability, or a specific focus you request of your SQL Server database instances.

My SharePointXperts

The truth is that each SharePoint skill may not be a full time job for many organizations, and it is nearly impossible for one person to do everything you need – so augment your team with SharePointXperts; providing the skill sets you need when you need them!