M365 Plus Program Icon

M365 Plus Program

Effective Microsoft 365 Help Desk and Security Monitoring for as low as $40 per fully licensed user/month

Take the Help Desk Burden off of your SharePoint Resource

“Now our employees get the support they need to stay productive, and our security score has never been higher”  – DIB Consulting Company, Ohio

About M365 Plus

The M365 Plus Program simplifies the administration and management of your Microsoft 365 (M365) tenant using time-tested best practices. As part of our service, we include baseline security configurations tailored to your needs. You will also have access to our best-in-class customer service to support your team in the configuration, set up, and troubleshooting of your tenant.

Increase workforce productivity with white glove service and support for Microsoft 365

By leveraging the Bamboo M365 Plus program, your team can focus on running the business while Bamboo Solutions provides the administration and management of your M365 Tenant.

What We Do

Tenant Administration

Tenant Administration

  • Monitor the health of MS applications
  • Create and decommission Site Collections
  • Manage permissions and access
  • Install MS and third-party apps
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Security

  • A dedicated team will continuously monitor and review your tenant’s MS Secure Score and report on the current state of your organization’s security posture.
  • Regular phishing tests help your organization identify cybersecurity vulnerabilities, assess team responses, and implement training to strengthen resilience.
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Help Desk

  • Access to Help Desk for user support
  • Monday – Friday 8 AM – 7 PM Eastern
  • < 1-hour response during business hours
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Reporting

  • Monthly reports highlight log-in activity, security alerts, ticket summaries, remediation recommendations, and more.
  • Monthly cadence calls to check in, share highlights, offer advice and plan next steps

Additional Features

Discounts on all Bamboo Products to enhance your organizations SharePoint and Teams sites.   

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