Knowledge Base

Cloud Part®

Knowledge Base provides a centralized, searchable and secure knowledge management system that can be set up in minutes.

Centralized

Create, manage, track all articles from one location

Easy to Use

Set up quickly and use easily

Interactive

Allow users to submit questions that can be answered directly or become article topics

Secure & Reliable

Secure content behind SharePoint out-of-the-box security groups and grant access on the fly

Key Features

End-User Friendly

Enable your teams to become more self-sufficient, increasing efficiency and saving time.

  • Work with easy-to-use interfaces, including sortable tables, search filters, and “sticky” articles
  • Enable your teams to find what they need faster and cut back on admin requests

Great for Content Managers & Creators

Help Knowledge Managers speed up information processing.

  • Quickly manage content through easy-to-find articles views
  • Organize knowledge articles using custom categories and tags that become instantly searchable
  • Update and edit content with easy-to-use editors that copy & paste seamlessly with Microsoft Word or the web

Capture Topics Directly From End-Users

Gain insight on needed content from your users.

  • Allow end users to ask questions directly
  • Answer user questions directly, sending automatic notifications 
  • Mark questions as “Needs Article,” dropping them into an action bucket for your knowledge content creators
  • Allow users to browse and search through questions in the same way as knowledge base articles

Manage Users Easily & Secure Content

The simple, two-group security model makes granting access a snap!

  • Use SharePoint out-of-the-box user groups to designate users as “Knowledgebase Content Admins” or “Knowledgebase Viewers”
  • Only users in these groups have access to your content

Feature Comparison

Web Part vs. Cloud Part®

Feature Web Part Cloud Part®
Find critical information easily with a streamlined Q&A interface R R
Speed up searches and save time with a quick-to-access archive of articles R R
Set up relevant web parts with a configurable dashboard section R Q
Choose between a quick view of an article in a pop-up window or simply click for full screen view R Q
Print and PDF exports include all article content, including related articles, links and tabs R Q
Make sharing articles faster and easier with “Email Article” functionality R Q
Save and load article text templates when creating new articles R Q
Make the most commonly asked question and answers easy to find by using the “Sticky” feature to hold them in the favored list position R R
Create and manage Knowledge Base articles from one location R R
Conduct quick searches across Article title and Article Text using search R R
Show the parent categories of any category you are in and click straight through using the “Breadcrumb” feature R Q
Use expanded search criteria to quickly target specific information R Q
Organize knowledge articles using custom categories and tags that become instantly searchable R R
Update and edit content with easy-to-use editors that copy & paste seamlessly with Microsoft Word or the web R R
Allow end users to ask questions directly R R
Answer user questions directly, sending automatic notifications  R R

Try Knowledge Base Cloud Part® Today.

SharePoint

Applications

SharePoint apps are stand-alone applications that perform specific tasks on a SharePoint site. Apps can perform functions such as managing a discussion board or knowledge base, performing project management or time tracking tasks, or doing other workflow operations.

SharePoint

Product Suites

Experience greater power and savings by bundling our SharePoint apps and web parts.


Essentials


Essentials Plus


Bamboo Premier


Project Management Suite


Knowledge Management Suite


External User Manager



SharePoint

Web Parts

Extend SharePoint beyond its out-of-the-box capabilities by tailoring it to your requirements with Bamboo Solution’s growing portfolio of Web Parts. Web Parts are the building blocks of pages on a SharePoint site that can be used to customize the user interface and content of a site page. 

SharePoint

Product Suites

Experience greater power and savings by bundling our SharePoint apps and web parts.


Essentials


Essentials Plus


Bamboo Premier


Project Management Suite


Knowledge Management Suite


External User Manager



Office 365

Cloud Parts

Cloud Parts are functional components that extend your SharePoint environment whether it’s hosted, on-premises, or part of Microsoft Office 365. More than mere ports of existing software to the cloud, our Cloud Parts have been built from the ground up to take advantage of the best that the cloud has to offer.

Office 365

Cloud Parts Subscriptions

Experience our Office 365 Cloud Parts with easy monthly or yearly unlimited user subscriptions for a site collection or your full domain.


Bamboo Business


Project Management Cloud



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