New Faces of Bamboo: Introducing Danielle Stewardson

Editor’s note: Longtime readers may recall our “New Faces” series, in which we would introduce our new hires to Bamboo Nation. Here’s our latest crop of new hires that we are excited to acquaint you with!

When did you join the Bamboo Solutions team, and what is your role?

I joined the Bamboo Solutions team on June 23, 2014 as a Support Engineer.

What are your personal goals regarding your position for the next year? 

My primary goal is to develop knowledge of and troubleshooting skills on all 70 products that Bamboo Solutions has to offer. As a Support Engineer my job is to troubleshoot and advise the customers through any issues they are having related to one of Bamboo Solution’s products.

What’s your professional background?

Prior to working at Bamboo Solutions, I was a Systems Administrator for a Government Contracting Agency located in Fairfax, VA. I was initially hired as the Office Administrator/Manager, but I was promoted as a Quality Assurance Manager, Facility Security Officer, SharePoint Administrator and Systems Administrator throughout my years of employment there. My favorite part of my job was the Systems Administrator/SharePoint Administrator. I fell in love with IT over the seven years of managing my prior company’s IT infrastructure.

What prompted you to join the Bamboo team?

Support Engineers who interviewed me gave me a glimpse of how friendly and funny the rest of the Bamboo staff is.

What were some of your first impressions of working at Bamboo? 

My first impression of working at Bamboo Solutions was the staff is very friendly. The Senior Support Engineers trained the Support members to be knowledgeable and friendly to the customers to ensure the customers have a great experience working with a Bamboo Solutions Support Engineers.

With over 70 products to learn, do you feel overwhelmed?  What’s your strategy for getting up to speed?

Yes, I felt completely overwhelmed working with over 70 products, but luckily my colleagues have been more than helpful assisting me through troubleshooting tickets or product information. I try to study at least three products a week to ensure that I understand the back and front end of each product to get me up to speed on troubleshooting customer issues.

Other than your deep and abiding love of extending SharePoint, what interests or hobbies do you enjoy outside of work?

I enjoy hanging out with my friends and family doing anything that involves being outdoors.


SharePoint

Applications

SharePoint apps are stand-alone applications that perform specific tasks on a SharePoint site. Apps can perform functions such as managing a discussion board or knowledge base, performing project management or time tracking tasks, or doing other workflow operations.

SharePoint

Product Suites

Experience greater power and savings by bundling our SharePoint apps and web parts.


Essentials


Essentials Plus


Bamboo Premier


Project Management Suite


Knowledge Management Suite


External User Manager


SharePoint

Web Parts

Extend SharePoint beyond its out-of-the-box capabilities by tailoring it to your requirements with Bamboo Solution’s growing portfolio of Web Parts. Web Parts are the building blocks of pages on a SharePoint site that can be used to customize the user interface and content of a site page. 

SharePoint

Product Suites

Experience greater power and savings by bundling our SharePoint apps and web parts.


Essentials


Essentials Plus


Bamboo Premier


Project Management Suite


Knowledge Management Suite


External User Manager


Office 365

Cloud Parts

Cloud Parts are functional components that extend your SharePoint environment whether it’s hosted, on-premises, or part of Microsoft Office 365. More than mere ports of existing software to the cloud, our Cloud Parts have been built from the ground up to take advantage of the best that the cloud has to offer.

SharePoint

Product Suites

Experience greater power and savings by bundling our SharePoint apps and web parts.


Cloud Parts Suite for O365/SP Onl.


Featured Services

SharePoint Health Check

A SharePoint Health Check will identify the causes of issues and risks associated with your specific environment, and is custom tailored to provide you with the best recommendations to optimize your SharePoint environment.

SQL Health Check

Document recommendations relating to performance, stability, availability, or a specific focus you request of your SQL Server database instances.

My SharePointXperts

The truth is that each SharePoint skill may not be a full time job for many organizations, and it is nearly impossible for one person to do everything you need – so augment your team with SharePointXperts; providing the skill sets you need when you need them!