How to Show Pictures Received from Discussion Board Plus Email Alerts in Outlook 2013

If you are an avid Discussion
Board Plus
user, you have no
doubt already subscribed to some discussion board email alerts.  This feature is great because it lets you
know right away via email when someone has posted to a thread, replied to a
thread and more.  One thing you may have
noticed, however, is that when your email alerts are received, there are no
pictures displayed.  Instead, you will
have a little box with a red “X” in it where the picture is supposed to
be.  This is a default security setting
that can be easily changed adjusting some options in your Microsoft Outlook mailbox.  In this article, we’ll walk you through the
steps needed to show pictures received from Discussion Board Plus email alerts
in Outlook 2013.

To begin, in your Discussion Board Plus email alert, click
on the Connect to this Discussion Board
button at the top of the page.

The following message will
appear. Click Yes to initiate the

When prompted, input your user name and password. Click OK.

Once connected, your pictures
will load in your email message as pictured below:

After you have loaded your mail,
you may notice a Security Alert
dialog box. This message will appear in the event that you have not chosen to
trust the certifying authority.

In order to add the sender to a
trusted sender list, you will need to do the following:

  • Click View Certificate.

  • In the View Certificate dialog box, select the
    General tab and click Install

  • When you click Install Certificate, the Certificate Import Wizard will open.
  • To begin, click Next.

  • Select Automatically select the certificate store
    based on the type of certificate
    radio button.

  • Select Certificate Store Selected from the
    items listed in the box.
  • Click Finish.

  • In the Security Warning dialog box, click Yes to install the certificate.

  • Once finished, you
    will receive a message that states that the Certificate Import Wizard has successfully imported your
  • Click OK.

    Once you have completed the
    steps above, your email alerts from Discussion
    Board Plus
    will automatically display pictures without any message dialog
    show up.

    If you are having problems connecting
    to Discussion Board Plus, the most
    likely issue is that you are not connected to the network that houses your Discussion Board Plus application.  If the network is a work network that has a
    VPN, you will need to connect to the given network.  Instructions on how to accomplish this are
    available in the blog: How to Connect to a VPN in Windows 7.

    All SharePoint Versions

    The web parts are functional components that extend your SharePoint environment whether it’s hosted, on-premises, or part of Microsoft® Office 365.

    SharePoint 2013, 2016, 2019, Online (Office 365)

    On-Premises Only

    These web parts extend SharePoint beyond its out-of-the-box capabilities by tailoring it to your requirements with Bamboo Solution’s growing portfolio of SharePoint Web Parts.

    SharePoint 2013, 2016, 2019


    Product Suites

    Experience greater power and savings by bundling our SharePoint apps and web parts.

    Essentials Suite

    Essentials Plus Suite

    Bamboo Premier Suite

    Project Management Suite

    Knowledge Management Suite

    External User Manager


    For more information on our product suites, contact us.

    Featured Services

    SharePoint Health Check

    A SharePoint Health Check will identify the causes of issues and risks associated with your specific environment, and is custom tailored to provide you with the best recommendations to optimize your SharePoint environment.

    SQL Health Check

    Document recommendations relating to performance, stability, availability, or a specific focus you request of your SQL Server database instances.

    My SharePointXperts

    The truth is that each SharePoint skill may not be a full time job for many organizations, and it is nearly impossible for one person to do everything you need – so augment your team with SharePointXperts; providing the skill sets you need when you need them!