How to Show Pictures Received from Discussion Board Plus Email Alerts in Outlook 2013

If you are an avid Discussion Board Plus user, you have no doubt already subscribed to some discussion board email alerts.  This feature is great because it lets you know right away via email when someone has posted to a thread, replied to a thread, and more.  One thing you may have noticed, however, is that when your email alerts are received, there are no pictures displayed.  Instead, you will have a little box with a red “X” in it where the picture is supposed to be.  This is a default security setting that can be easily changed by adjusting some options in your Microsoft Outlook mailbox.  In this article, we’ll walk you through the
steps needed to show pictures received from Discussion Board Plus email alerts in Outlook 2013.

To begin, in your Discussion Board Plus email alert, click
on the Connect to this Discussion Board
button at the top of the page.

The following message will
appear. Click Yes to initiate the

When prompted, input your user name and password. Click OK.

Once connected, your pictures
will load in your email message as pictured below:

After you have loaded your mail,
you may notice a Security Alert
dialog box. This message will appear in the event that you have not chosen to
trust the certifying authority.

In order to add the sender to a
trusted sender list, you will need to do the following:

  • Click View Certificate.
  • In the View Certificate dialog box, select the
    General tab and click Install
  • When you click Install Certificate, the Certificate Import Wizard will open.
  • To begin, click Next.
  • Select Automatically select the certificate store
    based on the type of certificate
    radio button.
  • Select Certificate Store Selected from the
    items listed in the box.
  • Click Finish.
  • In the Security Warning dialog box, click Yes to install the certificate.
  • Once finished, you
    will receive a message that states that the Certificate Import Wizard has successfully imported your
  • Click OK.

Once you have completed the
steps above, your email alerts from Discussion
Board Plus
will automatically display pictures without any message dialog
show up.

If you are having problems connecting
to Discussion Board Plus, the most
likely issue is that you are not connected to the network that houses your Discussion Board Plus application.  If the network is a work network that has a
VPN, you will need to connect to the given network.  Instructions on how to accomplish this are
available in the blog: How to Connect to a VPN in Windows 7.

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